National News

Cebu Pacific Passengers Required to Wear Face Shields Starting August 15

In line with directives from the Philippine government, all Cebu Pacific passengers will be required to wear face shields during the entire flight, effective August 15, 2020. This is on top of the mandatory use of face masks upon entering the airport terminal until arrival at the destination.

CEB continues to implement enhanced bio-security preventive measures to keep passengers and personnel safe. These safety measures include daily extensive cleaning and disinfection protocols for all aircraft and facilities, rapid antibody testing for all front liners and crew and contactless flight procedures These are based on global best practices and adhere to the highest safety standards

Advisory on Domestic Flights

All Cebu Pacific and Cebgo flights to and from Manila are canceled until August 18, 2020. This is due to the imposition of Modified Enhanced Community Quarantine (MECQ) over Metro Manila and adjacent provinces, and continued community quarantine over the rest of the country.

The airline continues to operate the following domestic flights:

  • Cebu-Clark-Cebu / Every Tue
  • Cebu-Davao-Cebu /Every Tue

Local authorities may have specific requirements and regulations, depending on the destination. Guests are strongly urged to check with the concerned LGU first and select destinations that are closest to their residences.

Advisory on International Flights

Cebu Pacific intends to continue operating the following international flights:

  • 5J 18 / Manila-Dubai / Every Sunday / 6:55pm (Manila time)
  • 5J 19 / Dubai-Manila /Every Monday / 3:30am (Dubai time)
  • 5J 194 / Manila-Seoul (Incheon) / Every Thursday / 11:55am (Manila time)
  • 5J 5059 / Tokyo (Narita)-Manila Every Wednesday / Saturday / 2:50pm (Japan time)
  • 5J 817 / Osaka-Manila / Every Friday (Starting Aug 7) / 8:15pm (Japan time)
  • 5J 807 / Manila-Singapore / Every Thursday / Saturday (Starting Aug 6) / 8:25pm (Manila time)
  • 5J 808   Singapore-Manila / Every Friday/ Sunday (Starting Aug 7) / 1:35am (Singapore time)

Flights between Manila and Taipei, along with all other Cebu Pacific international flights, are also canceled until further notice. Moreover, passengers are reminded of the following requirements for international travel:

  • Manila-Dubai
  • Dubai-Manila
  • Manila- Seoul (Incheon)
  • Japan (Tokyo/Osaka), Taipei and Singapore -Manila

Before departure:

  • Have a negative result on their PCR test report (validity: 96 hours)
  • Travel and health insurance coverage valid in the UAE, as required by the Dubai Civil Aviation Authority.
  • Fill-up a Health Declaration Form

Upon arrival in Manila:

  • COVID-19 RT-PCR test
  • Mandatory quarantine procedures in approved facilities while awaiting test results
  • Pre-register prior to departure from Dubai to expedite airport procedures. To save time, passengers are encouraged to pre-register and fill out the Electronic-Case Investigation Form (E-CIF) online at https://e-cif.redcross.org.ph/

Before departure:

  • Have a negative result on their PCR test report from duly recognized testing center (validity: 48 hours)

Upon arrival in Seoul:

  • Mandatory 14-day quarantine at a designated government facility at expense of the traveler.

Upon arrival in Manila:

  • COVID-19 RT-PCR test
  • Mandatory quarantine procedures in approved facilities while awaiting test results

Those without any of these requirements may be denied check-in or boarding. Travel regulations issued by the governments of the Philippines, the United Arab Emirates, and South Korea will be implemented as necessary and applicable. Updated flight schedules may be checked via the Cebu Pacific website, https://bit.ly/CEBFlightSchedules

From Cebu Pacific:

We encourage passengers to manage their bookings online via our website, bit.ly/CEBmanageflight. Those on canceled flights may choose to place the full cost of the ticket in a Travel Fund valid for two (2) years; full refund; or opt to rebook to any other travel date within three (3) months, free of charge. If travel is after three (3) months, change fees are still waived, but minimal fare difference may apply.

This is a developing situation. We may adjust flights depending on government regulations. We will contact passengers through the email addresses and mobile numbers provided upon booking for any information regarding their flights. We shall also provide updates through our website and official social media accounts.

Before going to the airport, please check for real-time Flight Status on our website https://bit.ly/CEBFlightStatusCheck. Do not go to the airport unless you have verified and confirmed your flight schedule. For questions or concerns, passengers can send a message via https://bit.ly/CEBrequest . For more information, frequently asked questions may be found here:  https://bit.ly/CEBFlightReminders

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