The City of Love is eyeing to automate transactions by 2020, this includes business permit payment transactions and other fees. According to Norman Tabud, Head of the Business Process and Licensing Office, the Information Technology Department has already commenced the automation process for the issuance of permits.
“We have started to digitize our documents so that people can access it easier. We are also arranging the online payment for our taxes and fees,” states Norman Tabud of the Business Process and Licensing Office. Tabud also revealed that a ‘Business One-Stop-Shop’ will be set up within Iloilo City Hall to facilitate transactions, such as building permits and certificates of occupancy.
Tabud reinforces that the move towards automation will greatly improve revenues for the city.