In an update, PLDT and Smart assure its customers of ‘continued internet connectivity all throughout the maintenance activity. It may be recalled that The operator of the international trans-Pacific submarine cable system Asia-America Gateway (AAG), has informed PLDT that emergency maintenance activities will be conducted on AAG submarine cables in the waters of Hong Kong SAR from Friday, 26 September 2020 9:00 AM to Wednesday, 30 September 2020 5:00 AM (Philippine Standard Time).
“In light of this, we wish to assure PLDT and Smart customers of continued internet connectivity all throughout. We have identified alternative cable systems to keep our connectivity resilient. We have also adopted measures such as traffic rerouting and local caching, ensuring that the most frequently downloaded content is located in the Philippines. Students can still do their online studies and exams, and users in homes and businesses can go about their normal internet-based activities during this time.” – excerpt from an update on the Smart website.
The Asia-America Gateway (AAG) is a 20,000km and the first submarine cable system linking South East Asia directly with the USA provides connectivity between Malaysia, Singapore, Thailand, Brunei Darussalam, Vietnam, Hong Kong SAR, Philippines, Guam, Hawaii, and the US West Coast.
The AAG consists of two fiber pairs from Hong Kong to Hawaii via the Philippines and Guam, three fiber pairs from Hong Kong to Singapore with branching units to Vietnam, Brunei, Malaysia, and Thailand, and three fiber pairs from Hawaii to the US west coast.
The AAG cable system was initially designed with 96*10Gbps DWDM technology, with a minimum system capacity of 1.92 Tbps. The AAG cable system was supplied by ASN and NEC, with a total cost of about US$560 million, completed and ready for service on November 10, 2009. In 2011, the AAG cable system was upgraded with 40Gbps DWDM technology and increased system capacity up to 5.2 Tbps. And it was further upgraded with 100Gbps DWDM technology in 2014. (Source: Submarine Networks)