Singapore-based business process outsourcing (BPO) firm Everise Holdings recently revealed that it is looking to hire around 2,000 work-from-home individuals in the Philippines to boost its Manila operations. According to the company, it needs to boost its Manila headcount, currently standing at 3,000. It’s global headcount at 12,000.
“We are a people-first company who has entrepreneurship and innovation in our DNA. It is critical that we live these values during a crisis to offer a superior brand experience,” states Sudhir Agarwal, Founder and Chief Executive Officer of Everise Holdings.
The company also revealed that it has invested millions of dollars to develop talents, tools, infrastructure, and security practices to enable their staff to work from home.
“We engineered home-based operations such as remote recruiting, virtual training and on-boarding, and business intelligence. As a result, all of our solutions, including omnichannel customer service, tech support, fraud detection, and community moderation, chatbots and natural language interactive voice response systems, can be delivered from home,” Agarwal adds. Read more: Singapore-based BPO firm looking to hire 2,000 work-from-home staff in Philippines,an article by GMA News Online.