Maxicare Health Pod: In partnership with Maxicare, one of the pioneers in the Health Maintenance Organization (HMO) industry, employees at Startek’s Iloilo campus is the first BPO industry in the Philippines to gain access to a Health Pod. This is in response to a clamor for easy access to healthcare. Startek Philippines Inc led by Parry Nagpal, COO for the Philippines, has provided our Iloilo employees with easy access to HealthCare right at our office doorsteps.
The Startek Maxicare Health Pod is a fully automated, self-service system where employees can consult with a care coordinator or doctor through the pod’s telemedicine interface. The pod is specially equipped with medical devices that allow for basic diagnostics, such as blood pressure, temperature, and BMI, which are integrated with the pod and provide initial test results to a doctor for immediate reference during the teleconsultation. Additionally, employees will be able to secure a letter of authorization via easy access to the Maxicare portals making scheduling for healthcare visits faster, quicker, and more accessible than ever before.
“Through our partnership with Maxicare, we are leveraging cutting-edge technology to provide employees with a state-of-the-art healthcare tool,” said Pete Martino, Startek’s COO of the Americas and Philippines. “This new generation of self-service healthcare brings significant value to our campus in Iloilo as employees can now access a wide range of health-related resources directly at their workplace. Going forward, we will continue to look for unique and beneficial ways to further enhance the strong and supportive culture we have created at Startek across all of our campuses, as our employee satisfaction is an important component that drives the exceptional service we provide for our clients.”
Aside from being the first BPO to set up shop in Iloilo, Startek is now the first BPO in the Philippines to provide employees with onsite access to the Startek Maxicare Health Pod. Giving a convenient alternative to waiting long lines after shift hours at the nearest healthcare facility.
About Startek. Startek, Inc. is a leading global provider of business process outsourcing solutions. The company provides customer experience management, back office, and technology services to corporations around the world across a range of industries. Operating under the Startek and Aegis brands, the company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to enhancing the customer experience for clients. Services include omnichannel customer care, customer acquisition, order processing, technical support, receivables management, and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients. To learn more about Startek’s global solutions, please visit www.startek.com.