TeleTech is a forerunner BPO company in Iloilo City and has provided many job opportunities for Ilonggos. Apart from that, the company has also provided career growth to hundreds of employees since its inception and served as a competent ground for top notch customer service training. With many emerging BPO companies, TeleTech is still at the top of its game hiring and embracing new employees every week to its ‘#ExperienceTeleTech’ community.
Everytime a customer interacts with our company, it is an opportunity to build long term value and enhance their brand. We bring the people, processes, and technology together to make sure it happens. – TeleTech
TeleTech has provided the most diverse footprint with 19 large service delivery centers, 2 recruitment hubs, and with over 100,000 square meters of leased space. It is one of the largest BPO companies with over 25,000 Filipino employees and more than 15,000 work stations. Photo below: Workstation at TeleTech
What sets TeleTech apart is its passion to create a work-conducive and fun-loving community to its employees. It also spares time to conduct community activities such as fundraising programs for charities – PTO or leave credit can be converted to cash donation, fun run activities for a cause, and gift giving. Just this year, April 4, TeleTech was awarded the PEZA Outstanding Community Project Award from the Department of Trade and Industry and Philippine Economic Zone Authority (PEZA).
‘TeleTech is committed to supporting underprivileged youth by providing aid to uplift education quality and improve the overall experience in community learning institutions. TeleTech contributed Php 3.96 million to the community from employee-driven grant requests throughout 2016.’ – Teletech
TeleTech is pro employee. Believe it or not, there’s a karaoke area for employees. ‘TeleTech employees are fun-loving and we always treasure the time that we get together at or outside work.’ The culture at TeleTech is different. They have a scheduled Summer Party, Year-end Party, and likewise an Annual Town Hall Meeting – a town hall discussion regarding employee wellness, career advancements, company updates, and improvement in the workplace. The Town Hall Meeting is attended by TeleTech company leaders. Photo above: during the Summer Party of TeleTech, March 25, at Damires Hills Tierra Verde
Photo above: During one of TeleTech’s company parties. Aside from the activities, TeleTech employees are cared for on a daily basis. TeleTech has a 24/7 pantry area, sleeping rooms, a karaoke room as well as a completely safe environment for its employees.