TeleTech: Unemployment has always been a sensitive issue. However, it has been sufficed by the entry of Business Process Outsourcing companies and has provided lucrative jobs ever since. TeleTech, a forerunner BPO in Iloilo City, has always been extending its doors to those seeking a career in the call center industry.
Why work as a call center agent?
Primarily, there is increasing demand for call center professionals. Locally and internationally, customer service is essential in every company. Moreover, outsourcing has been a helpful measure to increase productivity while minimizing operational costs. This, in turn, increases demand for customer service – to ensure the provision of quality customer service.
Another reason is: salary is higher, with additional bonuses and benefits. According to Payscale, a call center agent based in the Philippines has an average salary of Php 207,473 per year. Entry-level positions in call centers offer Php 15,000 starting salary. Moreover, higher compensation is offered to those with prior experience.
A call center is a good training ground to enhance skills. This includes sharpening English skills, improving interaction with multinational clients, encoding data, improving listening, enhancing problem-solving skills, and so on. Call centers likewise offer intensive training with superiors prior to immersion in the field.
Why apply at TeleTech?
TeleTech offers a roster of employee benefits, this includes a wellness program, health, and well-being benefits, and life and disability benefits. It also includes company perks and an on-site clinic making sure that employee concerns, including health, are attended to.
TeleTech are pro employees. The company takes time to listen to employee concerns and provides recreational activities. For this summer, TeleTech celebrated their Summer Party with a Dance Craze Evolution last 25th of March at Damires Hills Tierra Verde.